Privacy Policy

Here at Cló Publishing we are committed to respecting the privacy and security of all users and visitors to Clopublishing.ie. This policy sets out the basis for which information collected about you by Cló Publishing.

By submitting your information and using our Website, you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy.

This policy sets out how information about you is collected and used by Cló Publishing strictly in accordance with all current data protection laws, including the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

The personal data you share with us will only be used for the specified purposes documented below and will never be shared with any third party.

From time to time this Privacy and Cookie Policy may change. We recommend that you check this page each time you visit or submit personal information to Cló Publishing.

VISITING OUR WEBSITE

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

VISITOR DATA

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

INFORMATION WE COLLECT ABOUT YOU

When you use the Clopublishing.ie website (Browsing or purchasing), engage with Cló Publishing on Social Media, participate in Competitions, contact our team, we may collect and process the following personal information about you:

  • Information that you submit at time of registering to use our site, using guest checkout, shopping online, subscribing to any marketing material, contacting our team or entering a competition.

  • Information collected may include name, billing and delivery addresses, credit, debit card details email address and phone number. This information will be used to help to answer your queries, to process your order or to allow you to participate in competitions or to send your marketing material which we think is relevant or interesting to you

  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data. We will also use your Internet Protocol ( IP address) to collect traffic data. We will not use your IP address to identify you personally. This information may be used to present the website in the most effective manner for your browser or to administer the website and improve our services to you.

  • If you sign into our site, using Facebook or Google, you are granting permission to these third party sites to share user details such as name, email address, gender, date of birth or location to enable you to sign in to Cló Publishing.

The nature of how we process your personal information will differ depending on purpose. If you have subscribed to Marketing updates, your personal data can be withdrawn at any stage. Where you have shopped online, your data will be used to process your order. We will only pass on your personal information to third parties to facilitate delivery of your order ( e.g. name and address and telephone number to distribution carriers). 

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

INFORMATION WE WILL NEVER COLLECT

We will never collect sensitive personal data such as race ethnic origin, physical or mental health, political or philosophical views or sexual orientation.

STORING THE PERSONAL DATA WE COLLECT

We take all steps necessary to ensure that information we collect is kept secure, confidential and stored on servers, hidden behind firewalls and always password protected.

Please be assured that any data you submit will only be processed by staff operating for Cló Publishing or one of our trusted suppliers for processing your payment details or fulfilling your order. By submitting your data online, you are agreeing to this transfer, storing or processing of your personal details.

You have the option to save your credit or debit card details once your order has been processed to make future orders easier. However you will need to enter your card’s 3 digit security code for every transaction for security purposes. It is your responsibility to keep all passwords associated with Cló Publishing confidential and secure. We will never email or telephone you to ask for your security information or log on details.

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

YOUR RIGHTS TO YOUR PERSONAL DATA

You have the right to your personal data. This means you have the right to:

  • Access the personal information we hold about you at any time.

  • Request that Cló Publishing change or update out of date personal information which we hold about you.

  • Have personal data we hold about you, deleted from all of our systems

  • Receive a copy for personal data which we hold about you transmitted to another party

  • Restrict the processing of any or all of your personal data

The Cló Publishing website or social media sites may from time to time contain links to and from partner, advertising and affiliate websites. If you do follow a link to these websites please note that these websites will have their own privacy and cookie policy and Cló Publishing cannot accept any responsibility for these policies.

MARKETING PREFERENCE DATA

If you have subscribed to receive Marketing from Cló Publishing, we will use your details to send you updates on Cló Publishing products and services which we deem most relevant to you. You have the right to ask us not to process your personal details for such purposes and you can change your mind and ‘ opt out’ of receiving marketing updates at any time.

Simply ‘unsubscribe’ at the bottom of any email which you receive.

ORDER AND ACCOUNT EMAILS

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

MARKETING EMAILS

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

ABANDONED CART EMAILS

You may receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your Customer Account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

WHAT ARE COOKIES?

Cookies are files stored on your computer when you visit certain web pages. Clopublishing.ie uses cookies to keep track of what you have in your basket, and to remember you when you return to our site.

To place an order on Clopublishing.ie, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research products. Most web browsers have cookies enabled, but have a look at the Managing Cookies section for help to turn them on should you need to.

Cookies can't harm your computer.

We don't store personally identifiable information such as credit card details in cookies we create. We use information gathered from cookies to make Clopublishing.ie better for you, for example, they help us to identify problems, fix errors and to improve our page designs.

We also use the information from cookies to identify related products and products you may like based on what you have looked at whilst using Clopublishing.ie. We also work with carefully chosen and monitored suppliers who may set cookies during your visit to Clopublishing.ie.

These cookies are used for re-marketing - this means they are used to show you advertisements for different products and services based on what you appear to be interested in. You can easily opt out of these cookies by going to the Network Advertising Initiative website. We're not responsible for the content of external websites.

We're sharing this information with you to comply with recent European legislation, but more importantly to ensure that we’re honest, clear and upfront about your privacy when using our website.

CLÓ PUBLISHING COOKIES POLICY

To make full use of the online shopping and personalised features on Clopublishing.ie, your computer, tablet or mobile phone will need to accept cookies. This is because the shopping basket needs to use cookies to function and because we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details. They do hold a “key” that allows us to associate information with your computer when you are shopping with us or when you come back to visit us.

These cookies may be placed on your computer, tablet or mobile phone by us or by a third party with our consent.

When these cookies are placed by us, they may be used only by us. When these cookies are placed by a third party with our consent, they may be used by that third party and other parties to make adverts more relevant to you and your interests. Examples of this include various social networks such as Facebook, Twitter and Pinterest. These social network sites may place cookies on your device and use these to target advertising to you on their own or other websites.